// Dr. Helge Hess

Strategist | Advisor | Author

I work at the intersection of business transformation,
process intelligence, automation and AI
— helping organizations rethink how work gets done.

Focus

  • Business Transformation

  • Operational Excellence 

  • Process Intelligence

  • Process Automation

  • AI & Agentic AI 

    I advise leadership teams on transformation, operating models and the practical use of AI in complex organizations.

Areas of Work

  • Transformation and growth strategy

  • Operating model design

  • Business model and portfolio strategy

  • Competitive and market analysis

  • Thought leadership and executive sparring

Three decades at the intersection of strategy, software and processes

Strategic sparring partner for executives and leadership teams navigating business transformation, operating models and
AI-driven change.

// DR. HELGE HESS

// Background

  • 30+ years in the global software industry across product management, R&D, consulting, marketing and corporate learning.
  • Senior Vice President at IDS Scheer (1993 – 2009) and Software AG (2009 – 2023).
  • Chief Evangelist for Business Transformation, Operational Excellence, Process Intelligence.
  • Earlier academic work at the Institute for Information Systems (IWi), Saarland University (Director: Prof. Dr. August-Wilhelm Scheer).

// Selected contributions

  • Pioneer of Business Reengineering and Process Management since the 1990s.
  • Key contributor to the development and market success of ARIS.
  • Initiator of early commercial Process Intelligence solutions, including ARIS Process Performance Manager and ARIS Process Intelligence.
  • Advisor to hundreds of organizations on Operational Excellence, Business Transformation and process-driven change.

// Education & Recognition

  • M.Sc. in Computer Science, minor in Mathematics.
  • Doctorate in Business Administration, Saarland University, summa cum laude.
  • Scholar of the Studienstiftung des Deutschen Volkes.
  • Dr.-Eduard-Martin-Prize for outstanding doctoral research.

// Publications & Speaking

  • Author of books, essays and articles on business transformation, process management, operational excellence, AI and decision-centric organizations.

  • Speaker and contributor at international conferences, executive forums and industry events.

  • Explore publications →

// Connect