Optimizing business processes beyond an organization’s four walls

Jan 8, 2024 | Strategic Transformation

Why process management needs to encompass the entire supply chain and distribution ecosystem

“The supply chain stuff is really tricky.” – Elon Musk, business magnate and investor

“The real competition is between supply chains, not companies.” – Martin Christopher, emeritus professor of marketing & logistics at Cranfield School of Management

The resilient design of supply chain and distribution processes has an outsized impact on customer satisfaction and profit. When it comes to driving supply chain optimization and ensuring compliance, however, it is no longer sufficient to consider only the processes within your own company. Process management must encompass the entire supply and distribution networks including external partners and vendors.

 

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