Why automation is a dead end without optimization and control
Learn how to apply automation technologies with control over the outcomes to ensure a successful and optimized initiative
Digitalization is at the top of many companies’ agendas and is often interpreted as the automation of business processes. This narrow focus on automation likely misses the mark with regard to what is needed to make digitalization a success.
Companies are investing a great deal of effort in driving digitalization forward. According to an IDC report published in November 2021, global spending on digital transformation is forecast to reach US$2.8tn in 2025, more than double the amount allocated in 2020.
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full version, originally published on 03/21/2022, Why automation is a dead end without optimization and control (processexcellencenetwork.com)
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